Free loaner equipment is a standard part of every CAVCOMM system warranty and service agreement.
We find that the fastest and most cost-effective way to bring an AV system back on line is to replace defective components while they are being repaired.
That’s not to say there’s no flexibility on our part to handle your special needs or the requirements of your budget.
For example, we often ask owners of large, mission-critical systems to purchase certain spare components. That can be the best and most economical way to ensure that their systems keep running.
At the other end of the scale, sometimes customers choose not to buy a service agreement or prefer to forgo free loaners. Most often, we can accommodate them with a rental should a problem occur with their systems. |